Privacy Policy
This Privacy Policy describes how southerncrosssupplies.com.au (the “website” and “we”) collects, uses, and discloses your Personal Information as part of our business operations.
The information we collect that can uniquely identify an individual (referred to as “personal information”) is covered below.
COLLECTING PERSONAL INFORMATION
Visiting the website
When visiting the website, the website collects personal information to ensure the website accurately loads for you and to enable analytics that assist in optimising the website. This personal information includes:
- Information about your browser, network and device
- Your IP addresses
The information also includes details about your use of the website including clicks, pages visited, scrolling, searches, timestamps. This information might be shared with our website provider to learn about site traffic and activity. The website provider will analyse the data in a de-personalised form.
This information is collected automatically when you access our Site using cookies and similar technologies and might be shared with our website provider.
We might also use Google Analytics to help us understand how our customers use the website. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Making a purchase on our website
When you wish to make a purchase on the website, we collect personal information from you to fulfill the order. This information includes name, billing and shipping address, email address, phone number and payment information.
This information is collected in order to fulfill your order, including to process your payment, arrange shipping and provide you with invoices and/or order confirmations, and to communicate you.
This information is collected from you and might be shared our online store hosting provider, so that they can provide website services to us.
We may also share your personal information including name, delivery address and number with shipping providers to fulfill your order.
USING PERSONAL INFORMATION
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
CHANGES
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
CONTACT
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@southerncrosssupplies.com.au.
Last updated: April, 2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: Privacy complaints — OAIC
